Coordinating behavioral health care, connecting clients with appropriate support

Mental health care sometimes involves support from more than one healthcare professional or requires services beyond the scope of an outpatient telepsychiatry practice. Care coordination and referrals may be appropriate when a client’s behavioral health needs involve another healthcare provider, community resource, or a higher level of care. For eligible clients receiving care throughout Maryland, this service helps address situations in which connecting behavioral health treatment with other appropriate resources is clinically indicated.

How It Works

When clinically appropriate, coordination and referral support may involve:

  • Coordination with other healthcare providers involved in the client’s care
  • Sharing relevant treatment information with other providers when appropriate and permitted
  • Referrals to community resources that may address identified support needs
  • Referrals to higher levels of care when a client’s needs exceed the scope of outpatient services
  • Communication related to recommended services or providers to support continuity of care

What to Expect

The need for coordination or referral may arise when the client’s circumstances indicate that another healthcare professional, community resource, or level of care should be involved. When appropriate, the provider can discuss the reason for the referral or coordination and identify the type of additional service that may be relevant. The specific referral or coordination involved depends on the individual’s clinical circumstances and the type of support needed.

Take A Step Toward Mental Health Care

Contact us to discuss the concerns you or your loved one may be experiencing. A conversation about your symptoms and circumstances can help clarify whether mental health services may be appropriate for your needs.